I have changed from Windows XP to Windows 7 and I can't find drivers for either G3010 or Epson Stylus D78 How to find please?

• Hp Scanjet G3010 Software

Hi Sivaswami, I realize the inconvenience you are experiencing with Windows 10. I will certainly help you. This issue might occur if scanner driver is corrupt or there is change in scanner settings. To assist you to better, please provided us the information below:. What is the make and model of the computer?. Are you able to use printing function?. How exactly have you tried to use the scanner?

Have you tried to use the Fax and Scanner default app on the computer? I suggest you to check if your computer is compatible for installing Windows 10. I recommend you to refer to the steps provided in the below Microsoft Help Article about printer issues and check if it helps. Fix printer problems Please get back to us with an update on issue wit using scanner in Windows 10, we will be happy to help.

To assist you to better, please provided us the information below:. What is the make and model of the computer? - Self Assembled Desk Top PC with Selective High End components. Look at the System Information file attached for details. Are you able to use printing function?

My Problem is with the Scanner Not with printer. How exactly have you tried to use the scanner? Have you tried to use the Fax and Scanner default app on the computer? - See Below details. I have been Using this PC since over 4 years with Original Windows 7 Ultimate OS. After Microsoft Introduced Windows 10, Automatically the system was asking to Upgrade & it also checked the System other environments including various Softwares in this PC, the Windows 10 compatibility Checking displayed All is OK except Monitor which is not touch screen (Not required as per Windows 10 requirements ).

Rest No conflicts shown at all. I delayed by rescheduling at least by 5 months the Installation/ Upgrading to Windows 10. Only This week I did finally upgraded the Windows OS after checking with few friend's installations. Now all other functions,components accessories work except my HP Scanjet G3010 which was working very well with Windows & ultimate ^4 bit. Both Flatbed Scanning & Film Negative ( known as TMA adaptor) scanning with all Desktop Icons for all software including the Scanner Icons. After Upgrading to Windows 10 ( 64 Bit) All icons pertinent to Scanner operation vanished from Desktop and On Devices & Printers I could see the Scanner Icon.

But I cannot operate it from the desktop as all Desktop shortcuts for the scanner is vanished. So after checking with MicroSoft Community Questions & replies I removed all Scanner related Software from the system, Then Reinstalled form HP Site support all Software including latest Drivers for the scanner.

Again after reinstalling (did complete system cleaning including registry cleaning prior to Reinstalling) also again problems remained same with no desktop or Program run menu.listing. Still I did try the scanner via device & printers & Only Could do Flatbed Scanning.

Dear Niyma Yonten Thanks for your response. As suggested I followed your tips via- Windows Fax and scan Sorry the problem remains same.

See screenshots 2-1, 2-2, 2-3 Again you will notice only Flatbed Option only available in the drop down list with this - Windows Fax and scan method as like earlier time. Whereas the HP Scanjet G3010 is for both flatbed & film ( TMA adaptor) scanning which was working fantastic with Windows 7 Ultimate till 3 days back, that is before upgraded to Windows 10. Don't tell me to buy new scanner compatible with Windows 10 OS. Being Biggie can MicroSoft not get in touch with HP to find a solution? Looking forward solution soon Regards Sivaswami. Hi Sivaswami, Thank you for your response with the current update on the issue. I suggest you to uninstall the from the Device Manager and then try to reinstall the scanner driver in compatibility mode.

Check if it helps. Step 1: Try to download the Scanner driver from the HP website. Step 2: I suggest you to uninstall the driver from the Device Manager. 1. Press Windows Key + R Key.

2. Then type “ devmgmt.msc” without the quotes and hit on Enter Key. 3. Expand Print queues. 4. Right click on the Scanner driver and click on Uninstall. Then follow the instruction to uninstall the driver. Step 3: I recommend you to install the scanner driver in compatibility mode. Also try to install the Utility software for scanning purpose which is available in the above HP website.

Right-click on the driver setup file and click on ‘ Properties’'. Click on the ‘ Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists. Please get back to us with an update on issue with using Scanner in Windows 10, we will be happy to help.

Dear Niyma Yoten Thanks for the response. Am sorry to say that all the steps you have now prescribed have elsewhere in Community given and I tried not once but more than 3 times doing the same. Even today morning I did the same procedures of Uninstalling reinstalling the HP Scanjet G3010 Drivers & softwares.

Still it is the same problem persists. Suggest me some ting New which is not available in either Microsoft community or in HP Service support Forum. Am sorry none of the above you suggested have worked including compatibility mode installation. I again repeat, request to try to discuss with HP and ind a solution Am sorry This statement does not underestimate your individual capability but My problem exists after upgrading to Windows 10 OS only Not with Windows 7 Ultimate Looking for solution Regards Sivaswami. Hi Sivaswami, Thank you for your response with the current update on the issue. To assist you better, please provided us the information below:. Have you checked whether HP Scanjet G3010 scanner is compatible for Windows 10 or not?.

When you say that 'including compatibility mode installation', have you tried to reinstall Windows 7 driver compatibility mode? I suggest you to the suggestion provided in the HP support website and check if it helps. HP Scanjet - Third-party scan software solutions: THIRD PARTY LINK DISCLAIMER Disclaimer: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

Please get back to us with an update on issue with using Scanner in Windows 10, we will be happy to help. Dear Niyma Yonten, Referring to your Response, I give below my Comments. To assist you better, please provided us the information below:. Have you checked whether HP Scanjet G3010 scanner is compatible for Windows 10 or not?

- Before Windows 10 Downloading it automatically checked the entire System & a display was there saying ' Everything OK Including Hardware ( remember the Scanjet G 3010 was already installed with Windows & & was working fine since over 3 years) & Software that are in my PC. Then only I allowed, rather scheduled to be downloaded & installed it as the due date for free upgrading was nearing.

So the question of Non compatible software & Hardware does not arise. When you say that 'including compatibility mode installation', have you tried to reinstall Windows 7 driver compatibility mode? - Yes I tried first time itself after windows 10 Upgradation, checked with HP site, then Windows site & to be on safer side I started re-installing with WIndows 7 Compatible mode only. Only Scanjet G 3010 was required as it did not work unlike other printer (Hp Laserjet 1020) or even my Canon Camera, other Softwares & they all are woking fine with no installation demand. As far 3 rd Party Softwares am aware & i have checked them also They are 1.

VueScan 9 & 2. EMC Both are to be purchased not free. I don't even use any free Software except from Hardware manufacturers.

My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, By upgrading to Windows 10 why should be made to buy extra software which neither HP nor MicroSoft guarantees. Also Is it not duty of OS maker ( mIcrosoft ) to make compatible drivers when you have decided no more support for Windows 7. That is scarry. Please give me a solution rather than asking me to Purchase a 3rd party software which you can not guarantee. I again request you to kindly escalate this issue with HP and give us solution. By this MicroSoft is putting me like customers in Big Trouble apathy. Regards Sivaswami.

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Hp Scanjet G3010 Software

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